🚖 Terms & Conditions – Advika Tours & Travels | Best Taxi Service in Aurangabad

Welcome to Advika Tours & Travels, your trusted partner for taxi service in Aurangabad, car rentals, airport pickup & drop, and sightseeing tours to Ajanta & Ellora Caves, Grishneshwar Jyotirlinga and nearby destinations. By booking with us, you agree to the following terms & conditions.

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1. General

• These terms apply to all cab bookings and travel services offered by Advika Tours & Travels.
• By confirming your booking, you agree to follow these rules and conditions.

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2. Booking & Payment

• All bookings depend on vehicle availability.
• An advance payment is required at the time of booking.
• The remaining balance must be paid before the journey starts (to the driver or through our travel agent).
• Any pending balance must be cleared at the end of the trip.

👉 Advance booking is required for Aurangabad airport transfers, local sightseeing taxis, and outstation cabs.

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3. Cancellation & Refund Policy

3.1 Cancellation Rules

• Within 10 minutes of booking – Full refund or adjustment in your next trip (excluding payment gateway charges).
• After 10 minutes but before pickup – 20% of the advance is non-refundable. Remaining balance will be refunded.
• After driver arrival / after pickup – No refund. Full fare will be charged.
• No-Show – If you are not available at the pickup point within 3 hours of the scheduled time, the full fare will be charged.
• Driver Cancellation – In rare cases, if a driver cancels, we will arrange an alternate vehicle immediately.

3.2 Refund Process

• Refunds are processed within 5–7 working days.
• Refunds will be credited only to the same payment method used at the time of booking (UPI, Razorpay, Bank Transfer).
• If payment was made in cash, the refund mode will be decided mutually.

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4. Customer Responsibilities

• Provide correct details at the time of booking.
• You will be responsible for penalties (e.g., seat belt fine) or damages caused due to negligence.
• Treat the driver and vehicle with respect.

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5. Passenger Rules & Restrictions

For safety and comfort, please follow these rules:

1. Seating Capacity – Only the allowed number of passengers can travel as per vehicle type (Etios, Dzire, Ertiga, Innova, Tempo Traveller).
2. No Smoking / Alcohol / Drugs – Strictly prohibited inside the cab.
3. No Hazardous Items – Explosives, inflammable substances, chemicals, or illegal goods are not allowed.
4. Personal Belongings – Keep your items safe. We are not responsible for loss/damage.
5. Children – Ensure kids do not urinate/defecate inside the cab.
6. Cleanliness –
   • Do not litter inside the car.
   • If any passenger vomits, chews tobacco/pan masala, or dirties the vehicle, extra cleaning/washing charges will apply.
7. Damages – Any damage to the car’s seats, windows, or accessories will be chargeable.

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6. Special Conditions for Wedding Cars

• For marriage or decorated cars, additional washing charges will apply.
• If any damage occurs during decoration, the repair cost will be charged to the customer.

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7. Company Rights

• Advika Tours & Travels may cancel or refuse bookings due to emergencies or unavoidable reasons.
• Prices may change due to fuel price revisions, toll charges, or government policies.

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8. Disclaimer

We do our best to provide safe, clean, and comfortable taxi services. However, Advika Tours & Travels will not be responsible for delays caused by traffic, weather, roadblocks, or situations beyond our control.

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9. Contact Us

For bookings and support, reach us at:

📧 Email: advikatoursandtravel@gmail.com
📞 Phone: +91 9359604272
📱 WhatsApp: +91 8007226066

👉 Book your Aurangabad taxi service today for Ellora Caves tours, Ajanta Caves sightseeing, Aurangabad airport pickup & drop, and outstation cab hire with Advika Tours & Travel – trusted car rental in Aurangabad.